Privacy Policy

1. Introduction

Reglr, Inc. ("Reglr," "we," "us," or "our") operates the Reglr customer engagement platform available at reglrinc.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration information (name, email, business name)
• Payment information (processed securely through Stripe)
• Business and customer data you import or sync via POS integrations
• Customer contact information (names, phone numbers) for SMS campaigns
• Usage data and analytics about how you use our platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send SMS campaigns on your behalf to your customers
• Generate AI-driven customer insights and recommendations
• Send you service-related communications and updates
• Detect and prevent fraud and abuse

4. Customer Data

When you use Reglr, you may upload or sync data about your customers. This data is used solely to provide the services you request. We do not sell your customers' data to third parties. Your customers' data is processed in accordance with your instructions and applicable law.

5. SMS Communications

Reglr sends SMS messages to your customers on your behalf. By using our platform, you represent that you have obtained appropriate consent from your customers to receive SMS marketing messages. You are responsible for ensuring compliance with applicable SMS and telecommunications laws including the TCPA.

6. Data Sharing

We do not sell your personal information. We may share information with:

• Stripe – for payment processing
• Twilio – for SMS delivery
• Supabase – for database storage
• Anthropic – for AI message generation
• Law enforcement or government authorities when required by law

7. Data Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit and at rest. Payment information is handled exclusively by Stripe and never stored on our servers.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account cancellation, you may request deletion of your data by contacting us at privacy@reglrinc.com. We will delete your data within 30 days of your request.

9. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at privacy@reglrinc.com.

10. Cookies

We use cookies and similar technologies to maintain sessions and improve user experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: